Top Management PT TSI Sertifikasi Internasional is committed to ensuring impartiality is maintained by means :

1. Implementation of the certification process free from pressure, whether pressure arising from commercial activities or pressure arising from financial aspects.
2. Control risks related to impartiality through identification, analysis, monitoring, evaluation and documentation activities, whether they arise from internal activities or from other parties.
3. Will not provide certification services as long as there is still a threat to impartiality (for example; request for certification services from a subsidiary of PT TSI Sertifikasi Internasional.
4. Guarantee that shareholders, directors, auditors, experts, external resources (subcon) committees and people whose activities are related to certification services have a strong commitment to impartiality as demonstrated by the willingness to sign the “Declaration of Non Conflict of Interest” document and integrity pact.
5. Guarantee that shareholders, directors and all employees have no attachment/relationship with other companies operating in the ISO consulting sector.
6. Ensure that all personnel or committees involved in certification service activities must act professionally in maintaining impartiality.
7. Ensure that the selected auditors and/or experts have no relationship with the client to be certified or have at least 2 (two) years passed since the personnel’s last work period working for that client.
8. Will not provide management system certification services to other certification bodies.
9. Will not outsource the audit process to a management consulting organization
10. Will not certify management systems for clients who have received management system consultation from bodies that have a relationship with PT TSI Sertifikasi Internasional, unless the consultation activity has passed at least 2 (two) years since the last consultation
11. Will not certify management systems for clients who have received in-house management system training from PT TSI Sertifikasi Internasional or TSI personnel, unless the training activity has passed at least 2 (two) years since the last training
12. Will not offer or provide in-house management system training services to clients who have been certified as management systems
13. Will not offer or provide management system consulting services to any party.
14. Will not offer or provide internal audit services (2nd party audit) to clients who are undergoing PT TSI Sertifikasi Internasional. PT TSI Sertifikasi Internasional or within 2 (two) years since the last service.
15. Will not delegate certification audit services to consulting institutions, but PT TSI Sertifikasi Internasional may use individually contracted personnel.
16. Guarantee that it will not be marketed or offered as the same activity as an organization that provides management system consulting.
17. Guarantee to correct any inappropriate links or statements by any consulting organization that states or implies that certification will be simpler, easier, faster or cheaper if a PT certification body is used. PT TSI Sertifikasi Internasional.
18. Will not state or imply that certification from PT TSI Sertifikasi Internasional will be simpler, easier, faster or shorter, if a specific consulting organization is used.
19. Ensure that it will take action to respond to any threats to its impartiality arising from: actions of other people, bodies or organizations.
20. Ensure that shareholders, directors, auditors, experts, external resources (subcon) committees and people whose activities are related to certification services must act impartially and must not allow commercial, financial or other pressures to compromise impartiality.
21. Always respond to any threat to impartiality that arises as a result of certification service activities by conducting direct interviews with related parties in order to obtain concrete evidence.
22. Ensure that the Auditor and/or Expert Staff will not accept any gifts from the client in order to maintain impartiality.
23. Will comply with laws and regulations related to anti-bribery and other regulations and evaluate compliance with laws and regulations related to anti-bribery.
24. Will fulfill the obligation to report/provide any information, if required by regulations and/or requested by the authorities/competent parties
25. Guarantee that shareholders, directors, auditors, experts, external resources (subcon) committees and people whose activities are related to certification services do not have relationships with clients that could potentially be biased.
26. Ensure that the location or address of PT TSI Sertifikasi Internasional is not used for other company activities.
27. Ensure that prospective clients located in the same building have no relationship with PT TSI Sertifikasi Internasional (ownership, governance, management, personnel, shared resources and finances)

Top Management will review this policy, if in the future anything is found that could potentially lead to bias.

Jakarta, 17 April 2023

Nungky Awang Chandra
President Director